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Returns & Exchanges

At LOJ Conversions, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing