Returns & Exchanges
At LOJ Conversions, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing